Detective Stuck?

Official fix status

Historical FIXED record · Hotfix #1 · Full Version. Current patch sequence: Patch Notes #21. No numeric build ID is stated in the early note.

Symptom

A Detective stalls when unable to reach the Fax Machine or Shredder.

Product

Full Version · App 2938460

Historical guide review

September 18, 2026; current issue database linked below

Update and check

Record the assigned room and obstructed device before retesting the same task.

1. Finish the Steam updateCheck pending downloads for the Full Version, then close and relaunch the game.
2. Retest the exact taskUse the same symptom and context; note whether the behavior changed.
3. Report a recurrence preciselyInclude the installed build, save context, affected task and reproducible steps. Keep a new report separate from the official historical fix.

What the evidence does not prove

This fix is specifically about access to the Fax Machine or Shredder. It does not prove all detective delays share the same cause.

This page does not prescribe deleting saves or resetting progress. No universal workaround is invented from a single community report.